Qlicksmart was established by two Australian medical doctors, Dr. Neville Henry AM and Dr. Michael Sinnott, partly in response to Dr. Neville’s colleague, CN Ann Todkill’s statement: “there has to be a better way” while pointing at a rusty pair of artery forceps that she used to remove used scalpel blades. Her statement prompted Dr. Neville to design a better way to remove scalpel blades without the risk of injuries and the spread of blood borne disease.
After years of research and numerous attempts, the first prototype was made with a cyclosporine tablets container in Neville’s garage under the family home. Dr. Neville subsequently showed the prototype to his friend and colleague, Dr. Michael Sinnott, who was also deeply concerned about sharps safety issues. Both of them aimed to bring this invention to the public to protect all scalpel users from injuries and their deleterious effects.
However, their path to establishing the company was not an easy one, after failing to interest a major multinational corporation with their invention. But, being Aussie battlers themselves, they continued their path independently, driven by an unwavering belief that the doing the right thing would be rewarding. Fortunately, they successfully obtained the government’s R&D funding to set up the company in 1995. Since then, Qlicksmart has been dedicated to designing and developing safety devices to prevent injuries and improve workplace safety.
Today, we have developed a wide range of safety solutions for sharps management and medication labelling.
We also recognise that workplace safety goes beyond the use of safety devices. As part of our commitment to improve workplace safety, we are active at advocating staff safety at the industry and regulatory levels. Education programs are regularly conducted to raise awareness of sharps injuries and workplace safety. We also vigorously advocate legislative change to integrate staff safety audits into the current independent accreditation programs for hospitals in Australia, the United States, the United Kingdom, Europe, and Asia.
We are committed to fulfilling customer satisfaction and regulatory requirements through quality management systems for continual improvement of our products and services. Qlicksmart is accredited to ISO 13485, the International Standard for Quality Management System for medical device companies. Our suppliers, quality systems, and internal procedures are reviewed regularly to ensure that we uphold our quality values. In particular, our quality system complies with:
Through expansion of our operations, our efforts in reducing sharps injuries have been evidenced in many hospitals, clinics, universities, and schools around the world, including in Australasia, Europe, Asia, and North and South America. Today, we continue our efforts by developing innovative products and dedicating ourselves to quality management of our products, procedures, and suppliers, to prevent injuries for all sharps users around the world.
Smartstream* is dedicated to providing exceptional channel management services to Qlicksmart by bridging the gap between safety innovations and consumers through distribution solutions.
In April 2003, Smartstream was established as the Channel Management Company for the Qlicksmart products as a response to the growth of Qlicksmart and the recognition of the need for specialist distribution management. This also allowed for Qlicksmart to focus on its continuing R&D, product development and manufacturing supervision.
Smarstream is highly specialised in business development, channel management and distribution, marketing and communication, customer service and sales administration.
We work closely with distributors and inventors.
As the channel management company to Qlicksmart, we have a vast pool of knowledge and expertise in distributor selection and management. We provide education and training to our network of distributors to ensure that the consumers can access to the best safety products available in the market. In particular, we offer opportunities to distributors to:
We support our distributors through online education and training, and continuous improvement to services.
Partnering with Qlicksmart, we provide support to new inventors through market research and focus group testing to gather independent feedback on the commercial application and viability of the product. We offer opportunity to inventors:
A close relationship between Qlicksmart and Smartstream signifies that a seamless R&D, product design and distribution processes for your invention is achievable.
Contact us now if you would like to be part of our family.
We take pride in working with inventors from the healthcare industry to produce novel creations to improve workplace safety.
We understand that launching a new product is a long and hard process; from the conception, to R&D, patenting, manufacturing, logistics, regulation, quality management, and sales and marketing… fret not, we are here to help you!
We have over 20 years of R&D experience in the healthcare sector and have successfully launched numerous products in the market. We provide high confidentiality assessment to identify potential opportunities to bring new concepts to the market. Partnering with Smartstream, the Channel Management Company for Qlicksmart, we provide support to new inventors through market research and focus group testing to gather independent feedback on the commercial application and viability of the product. Working with a small team of experts and an established network allows you to understand the intricate process of launching your products while allowing you to partake in all aspects of these processes. What’s more, we reward your originality and inventiveness with royalties after the product is launched.
Let us help you take your light-bulb idea to shine and make a difference.
Our people are the heart and soul to achieving Qlicksmart’s mission in making the workplace safer for workers. Our family is small, but consist of highly dynamic and multicultural team members. We currently employ staff members from Japan, Malaysia, Hong Kong, Sri Lanka, Singapore, China, Argentina and of course Australia. Despite the cultural differences, we respect everyone’s input and collaborate to achieve the best possible outcomes as “we all smile in the same language”.
Qlicksmart pays great attention to staff development. We support our staff members in reaching their full potential through continuous education as our success depends largely on innovation and critical thinking. We also strive to foster a motivating and rewarding working environment for everyone to voice their opinions and apply their skills. Some of our team members have been with us for more than 15 years, which is testament to our company’s values and culture.
We have a great passion for what we do, and the challenges we face, to improve workplace safety.